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Payment & Billing FAQs

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Payment & Billing FAQs

How do I pay my bill?

You may pay your bill online here, by phone (855-869-7891) or by mail:

Center for Discovery

Attn: Business Office

4281 Katella Ave #111

Los Alamitos, CA 90720

Eating Disorder Quiz

This evaluation can help determine if you or a loved one may benefit from consulting with an eating disorder professional.

Is the online payment site secure?

Yes, the payment site is using industry standard encryption with a RapidSSL certificate; as well as verified by McAfee Secure and our merchant services provider Authorize.Net. For more information on the security, please see www.centerfordiscoverypayments.comand click on the related icons.

  • Medical Doctor
  • Psychiatrist
  • Program Director
  • Primary Therapist
  • Registered Dietitian
  • Counselors

Does Discovery store my card data online when I use the payment site?

No, Center for Discovery does not store any of your data when you use our payment portal; Center for Discovery is notified of the payment and is only able to see the necessary data fields to successfully match your payment to your account as well as the last four digits of the card used for verification purposes.

What forms of payment does Discovery accept?

Center for Discovery accepts online payments from American Express, MasterCard, Visa and Discover Card.

For payments via phone, Center for Discovery accepts American Express, MasterCard, Visa, Discover Card and eCheck.

For payments sent by mail Center for Discovery accepts American Express, MasterCard, Visa, Discover Card, check and money orders. You may also pay in cash at either the corporate office or at your treatment program location.

What is an eCheck?

An eCheck is a method of payment made over the phone with your bank account information, such as a saving and checking account. Please have access to your bank information when using this method of payment; as our staff will ask for a routing number and other bank information.

What if I have an HSA/FSA Debit Card?

Center for Discovery does accept HSA and FSA cards, as long as they have a major credit card logo and enough funds to cover the amount being charged.

Where can I call if I have questions about my bill?

You may reach the Business Department at 855-869-7891. We are available 6:30 AM – 5:00 PM PST (9:30AM – 8:00PM EST) Monday through Friday, except major holidays. You may also reach us via email at [email protected], please include your account information in the subject line (found on your statement).

How can I get an itemized statement or complete final statement of my bill?

Please contact the Business Department to request an itemized or complete final statement.

How can I get a receipt for my payment?

Payments made online are sent receipts via e-mail; it may have gone to your spam folder. If you made payment via mail or over the phone, a receipt will either be e-mailed or mailed to you. If you did not receive a receipt, you may contact the Business Department for a copy.

Preferred In-Network Provider for All Major Health Insurance

VERIFY INSURANCE

  • “I would rather miss a million Christmas vacations in order to have ONE in which I am finally free.”
    CFD Alumni
  • “Our daughter’s eating disorder didn’t care one bit about our family’s holiday season, and it certainly wasn’t going on vacation just because we were. So instead, we worked towards recovery in the hope that we would see many happy holidays in years to come, free from the shadow of E.D. I’m happy to say that my family is now looking forward to our first ‘normal’ holiday season in years.
    CFD Alumni
  • “Treatment may feel like it will never end, but I can assure you that sticking with the treatment plan even through the holidays is your absolute best shot.”
    CFD Alumni
  • “This holiday season, for the first time in a long time, I am looking forward to the holidays. I am actually thinking about the people, places, and am not feeling any rigidity about food. This is the life worth living they talk about.”
    CFD Alumni
  • "In a season of giving, give yourself your life back – the time is now to overcome an eating disorder."
    CFD Alumni
  • I was sent to [Center for Discovery], an all women's eating disorder treatment facility, and I was terrified to go. I was told I would be there for a month and would return home after that. I ended staying there for almost 3 months, and I can honestly say I am beyond thankful for my time there. I learned so much and they helped me find myself and get over my traumas and learn to cope with issues that I was having. All the staff was super helpful and had my best interest at heart. I may have not liked all of them, but I knew they wanted what was best for me. Even after my insurance run out, the therapist I was working with arranged for me to go to another center to continue my treatment because I was not ready to come home. I highly recommend getting help with Center for Discovery. They truly care!
    Rebecca S
    Alumni
  • I was at [Center for Discovery] for 6 weeks. I'm from Ohio and being so far away from home was hard. The staff made me feel super comfortable and cared for, making my stay much more manageable. The program was very individualized. They worked hard to make sure my specific needs were met and that my specific behaviors were addressed. This is a top notch facility with incredibly caring staff. Not only were the house staff wonderful, but everyone from admissions to the medical director worked hard to make sure I knew what was going on. This is a wonderful company who are true to what they say. They gave me my life back. I'm someone who has been in and out of treatment for my eating disorder and this program was by far the best. I feel so optimistic about my future. The progress I made there was life changing and I will be forever grateful. I recommend this program to anyone who is serious, willing, and ready to get better.
    Natalie F
    Alumni
  • I was surprised by my parents with the option of going to get help for my eating disorder and overall unhealthy lifestyle. I so badly wanted to get help, but was too ashamed. After talking to my mom I agreed to at least talk to someone from Center for Discoveryabout what program I would be in and what it would be like. The gal was super helpful, kind, and did not make me feel like I was the only person who suffered from what I did. She was very patient with me and overall helped out our family with the process of insurance and costs and what not. As for the actual facility I stayed at, it was a great experience.
    Rebecca S
    Alumni
  • We had our son in an acute care hospital and the social worker recommended the Center for Discovery. Before our son was discharged, my wife and I met with the staff and toured the facility. We were impressed by the staff and how the program was structured. Our son was there 6 weeks. It was a game changer and now we feel our son left with a good base of skills that he has continued to use. We now feel our son can leave a normal type life and not have to worry that he may need to live in a group home setting as an adult. We can't say enough for the help and support we received from the entire staff at the Center for Discovery. When we were considering the facility we did some reviews on line. Some weren't overly positive, but most were and we feel that it was a very positive experience for our son and our family. Even our son now admits that he learned some great skills and that his time at Center for Discovery turned his life around.
    John W
    Parent of Alumni
  • I completely recommend this outpatient program for the treatment of eating disorders.  The program is tailored to each individual and my daughter was able to attend school while attending. The staff is caring, knowledgeable and fully committed to the treatment process for the patient and family.  My family now better understands eating disorders and we are able to support our daughter through her recovery.  5 stars all the way!!
    C.Y.
    Parent of Alumni

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